Thank you for visiting our website. At ToyTerra, we are keenly aware of the trust our users place in us and our responsibility to protect their privacy.

This privacy policy tells you how we use personal information collected through this website. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information provided will be utilized.

Personal Information 
 

provided by you is used only:

  • To facilitate your use of the website;
  • To respond to your concerns, inquiries or address your requests for information about the various services we offer;
  • To provide you with information about Company’s services/products and send you information, materials and offers from the Company;
  • To send you surveys and marketing communications that the Company believes may be of interest to you;
  • To personalize your experience on our website;
  • If you purchase any content or avail of any service from the website, to complete and fulfil Your purchase, for example, to have your payments processed, communicate with you regarding Your purchase and provide you with related customer service;
  • To administer product downloads;
  • To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website);
  • To improve the services, content and advertising on the website;
  • To protect the integrity of the website; and
  • To comply with legal requirements and disclosures provided under the laws of India.
Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

In certain cases, specifically with regard to particular products, you might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways to avail of services on the website. You shall not use a credit/debit card which is not lawfully owned by you, in any transaction, you must use your own credit/debit card. The information provided by you will not be utilized or shared with any third party unless required in (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud that has already taken place. You will be solely responsible for the security and confidentiality of your credit/debit card details. ToyTerra expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/debit card.

Order Information 
 

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you. Disclosure for a business purpose: shared with our payment partner Razorpay and the shipping company through which your order will be delivered.
Distribution Of Information 
 

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • Any personally identifiable information you submit with the site will ONLY be disclosed to service providers who are linked to Your request. We will not disclose, sell, share or in any way reveal Your information to any other third party. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud that has already taken place.
Disclaimer 
 

The information contained in this website is for general information purposes only. The information is provided by ToyTerra and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with the use of this website. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or wilful misconduct and the Company takes no responsibility of the same.

At ToyTerra, safeguarding your privacy and ensuring the security of your personal information is our utmost priority. We are committed to transparently managing your data in accordance with the highest standards of privacy protection.

As we continue to evolve our services and practices, we remain dedicated to enhancing transparency and trust with our users. If you have any questions, concerns, or feedback regarding our privacy policy or how we handle your information, please don’t hesitate to contact us.

Thank you for choosing ToyTerra. We appreciate your trust and look forward to serving you while maintaining the highest standards of privacy and security.